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I have seen on YouTube where you can roll the windows up with a double click of the lock button on the remote control and roll the windows down with a double click of the unlock button on the remote control…. I this doesn’t seem to work for me on my Cayenne any tips or information… or suggestions of how I can get this to work thank you
 

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Please post the link to the videos. It's very unlikely that roll-up is going to work, Germans are somewhat nervous about Americans having their necks out the window on closing. IIRC - on my 2011, pressing and holding the unlock button on the remote will lower the windows. No double-click.
 
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