[Kennethcombes]

Hello, I’m new to this forum, indeed new to any car forum and I’m looking for some help and advice. I have a Cayenne e hybrid which I bought new in May 2021. I have had a problem with the car having a flat battery on two occasions. This causes the tracker to be activated. It occurs if I don’t drive the car for 3-4 days.
The car is currently in the dealership(where it has been for 4 weeks) and after a lot of head scratching and conversations with Porsche technical in Germany they are now saying that the problem is the Porsche Connect App remaining connected to the car and that this drains the car battery. Does anyone have any experience of this problem? Basically I find this hard to fathom and feel I might be receiving BS!

 

[halkern]

That’s funny, I have the opposite problem. My hybrid’s app is rarely able to connect. When it comes to technology, Porsche is not only incapable, they don’t seem to have any interest in improving things. All my friends with economy cars laugh at the techno problems I have and the lack of basic functionality that they have for free. After a year of trial and error they finally fixed my surround video by replacing the entire wiring harness that runs throughout the car due to defective coax cable connectors. I was not too happy to see the entire guts of my new car on the floor.

 

[cometguy]

I have heard with various present-day cars (across lots of automaker brands) that phone apps can drain 12-volt batteries in cars by constantly pinging the car when the car is not in use. I personally would never use a phone app that can control anything in the car or communicate with the car.

 

[Curtis-55]

Connecting apps will definitely drain your battery.It is recommended that you turn on the fire after a while to charge

 

[JJ.Bert]

Definitely will

 

[Kennethcombes]

Can I ask how exactly? There are millions of cars worldwide now running apps from numerous manufacturers and I’ve never heard or read of this problem before.