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To diagnose the reason your car isn’t starting, you need to pay attention to happening when you turn the key. 'Does the engine crank but not actually start or, when you turn the key, does literally nothing happen?' he said. 'In a customer’s eyes, the following two options are the same because both create a scenario that results in the vehicle’s failure to run.'

While the two situations might seem similar, they have very different meanings that are important to a mechanic and can signal different problems calling for a variety of solutions.
 
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